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titleClick to learn how to turn Outlook Access Off...

When starting up, MiCollab has a popup wanting to access Outlook for 1 minute by checking the box to the left or more if you down caret the 1-minute field.

To Turn OFF Outlook Access:

  1. Click the button to the left of your name to display the Account Menu.

  2. Click Settings.

  3. Click General.

  4. Click Personal Contacts.

  5. Click the Contacts toggle button to the left (OFF) position.
    The toggle button background color switches from blue to greyed-out.

    Outlook Access Contacts Toggle Button OFF highlighted.

  6. Click the X on the upper right of the Settings box to exit back to the Home screen.
    You have now turned Off off MiCollab trying to access Outlook and the popup will no longer be displayed.

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Expand
titleClick to learn how to turn Audible Ringer Off...

Ringer is ON by default, if you set it to OFF, the ringer will NEVER ring (whether you are in a meeting or not) until you set it to ON once again.

To Turn OFF Audible Ringer:

  1. Click the button to the left of your name to bring up the Account Menu.

  2. Click Settings.

  3. Click General.

  4. Click Notifications.

  5. Scroll down and click the Audible Ringing ringing toggle button to the left (OFF) position.
    The toggle button background color switches from blue to greyed-out.

    Ringer-OFF.jpeg

  6. Click the X on the upper right of the Settings box to exit back to the Home screen.
    You have now turned off the Audible Ringer.


How Can I Set a Hunt Group as Outgoing Caller ID?

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titleClick to learn how to set as Outgoing Caller ID...

For folks who are part of a Hunt Group, when returning calls you want to have the Hunt Group show as the extension returning the calls NOT your personal extension, that way callers don't call you back directly but call the Hunt Group to get assistance.

Info

NOTE: The Hunt Group will ALWAYS be the Caller ID unless you change it back

  1. Click on the button to the left of your name to bring up the Account Menu

  2. Click Settings.

  3. Click Manage Status, then choose the In the Office status and click on the caret to the right.

    ManageStatus-Office-web.jpg

  4. In the Show my public outgoing number section click on the down caret to bring up the list and choose your Hunt Group extension.

    Show-Extension-web.jpg

  5. Click Done

  6. Click the X on the upper right of the Settings box to exit back to the Home screen.

Info

NOTE: On the bottom right next to your soft phone it will tell you if you have your outgoing number set to other than Default.

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