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Cal Poly’s Virtual Private Network (VPN) service allows faculty, staff, and
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students to access campus technology resources
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securely.
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Items to consider before installing the Global Protect VPN client on your computer:
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The GlobalProtect VPN app uses your default browser for you to input your login information and to display messages related to connectivity. (Learn more about changing your default browser on Mac, or Windows) Department email accounts will not connect to the VPN. Connect using your personal Cal Poly account. If prompted to update to the newest version of GlobalProtect VPN client, please do so.
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If you’re using a Cal Poly state-owned computer or a tech rental, the GlobalProtect VPN is typically preinstalled. If GlobalProtect VPN is not pre-installed please see the support page for installing software on Windows or Mac. |
Install VPN Client - (On Mac, Windows, iOS, Android, & Linux)
Mac
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title | click to view how to install on Mac |
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IMPORTANT: BEFORE setting up VPN, you must enroll your device(s) with Multi-Factor Authentication (Duo). You will need to add a primary and secondary device. Go to cpvpn.calpoly.edu and log in with your Cal Poly username (do not include @calpoly.edu) and password.
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You will be prompted to authenticate using Duo Multi-Factor Authentication. Click the Send Me a Push, Call Me, or Enter a Passcode button. Info | Send Me a Push (Duo Push) - A login request will be sent to your mobile device (smartphone or tablet) using the Duo Mobile app. RECOMMENDEDPasscode - Authenticate with a mobile phone and a passcode from the Duo Mobile app, a token, or by calling the ITS Service Desk for a bypass code.Call Me - Authenticate with a landline or mobile phone number. Image Removed
. Click on the Download Mac 32/64 bit GlobalProtect agent link.
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Once downloaded, double-click the file to launch the GlobalProtect.pkg installer. Start the installation by clicking the Continue button three times. Image Removed Use Touch ID or Continue.
Image AddedSelect your computer disk (generally labeled Macintosh HD), then click Continue.
Image AddedSelect BOTH GlobalProtect and GlobalProtect System extensions, then click Continue.
Image AddedNext, click Install.
Image AddedHere you should receive a prompt asking you to enter your password to allow the software to be installed. If asked, click the Install Software button. You should receive a confirmation message that your software has been installed. Then click the Close button. Image Removed If asked "Do you want to move the GlobalProtect Installer to the Trash?", click the Move to Trash button.At the top of the window, click the GlobalProtect icon. this installation. Enter the password you use for your Mac, then click Install Software.
Image AddedYou should get a message indicating that The installation was successful. Then click Close.
Image AddedFrom the top screen menu bar, Click the GlobalProtect icon, then click Get Started.
Image AddedEnter cpvpn.calpoly.edu as the portal address, then click the Connect button.
click Connect. A Cal Poly portal sign-in window will appear on your browser.
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title | macOS 10.13 and later users |
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| You may need to go to click Allow. |
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Log in with your Cal Poly username ( do not include @calpolyPlease be aware of Cal Poly's Responsible Use Policy. Image Removeddo not include @calpoly.edu) and password (similar to step 2) and authenticate using Multi-Factor Authentication/Duo (similar to step 3).
If GlobalProtect App security warnings pop up on-screen, always click Allow.
You should see a Paloalto Networks logo and dialog message on your browser, and a popup box saying Open GlobalProtect App? Check the box, then click Open GlobalProtect.app.
Image AddedYou are now connected to Cal Poly's VPN. Once you are done with your session, click the GlobalProtect icon, then click the Disconnect button. Image Removedthe ≡ menu icon, then select Disconnect.
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Windows
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title | Windows (32 and 64 bit) |
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| Before click to view how to install on Windows... |
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IMPORTANT: BEFORE setting up VPN, you must enroll your device(s) with with Multi-Factor Authentication (Duo).You will need to add a primary and secondary device. Go to to cpvpn.calpoly.edu and log in with your Cal Poly username (do not include @calpoly.edu) and password.
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You will be prompted to authenticate using Duo Multi-Factor Authentication. Click the Send Me a Push, Call Me, or Enter a Passcode button.Image Removed Click the Download Windows 64 bit or Windows 32 bit GlobalProtect agent linkto authenticate with Duo. Click the Download Windows 64 bit or Windows 32 bit GlobalProtect agent link, depending on your operating system version.
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Run the downloaded file. If Then, after the GlobalProtect Setup Wizard opens, install it by clicking Next. If asked "Do you want to allow this app to make changes to your device?" click the Yes buttonclick Yes. After the GlobalProtect Setup Wizard opens, install it by clicking the Next button three times. Then click the Close button.If you do not see the GlobalProtect window, go to the system tray located in the bottom right section of the Windows taskbar, and click on the globe icon.
Image AddedClick Get Started.
Image AddedEnter cpvpn.calpoly. edu edu as the portal address, then click the Connect button. If you do not see the GlobalProtect window, go to the system tray and click on the globe icon. Image RemovedA Cal Poly portal sign-in window will appear on your browser.
Image AddedLog in with your Cal Poly username (do not include @calpoly.edu) and password (similar to step 2) and authenticate using Multiusing Multi-Factor Authentication/Duo (similar to step 3). You should see a Paloalto Networks logo and dialog message on your browser, and a popup box saying This site is trying to open GlobalProtect. Please be aware of Cal Poly's Responsible Use Policy. Image Removed Check the box, thenclick Open. You may need to click on the click here link in the browser window to launch GlobalProtect.
Image AddedYou are now connected to Cal Poly's VPN. The Connected status is displayed in the system tray located in the bottom right section of the Windows taskbar.
Image AddedOnce you are done with your session, go to the system tray and click the GlobalProtect icon . Click , then click the ≡ menu icon, then select Disconnect button.
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iOS
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title | click to view how to install on iOS... |
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Before setting up VPN, you must enroll your device(s) with with Multi-Factor Authentication (Duo). You will need to add a primary and secondary device. Go to the Apple App Store, and search for Global Protect. Download and launch the free app.
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Open the GlobalProctect app. Choose to Allow for the dialog box asking “GlobalProtect” Would Like to Send You Notifications. In the Address field type cpvpn.calpoly. edu edu as the portal address, then tap the Connect the Connect button.
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Tap the the Allow button button to allow GlobalProtect to add VPN configurations.
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Use Touch ID or enter your passcode to add the VPN configuration.
Image RemovedLog in with your Cal Poly username (do not include @calpoly.edu) and password and authenticate using Duo Multi-Factor Authentication.
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You will be prompted to authenticate using Duo Multi-Factor Authentication. Click the Send Me a Push, Call Me, or Enter a Passcode button. If authenticating using your mobile device, tap Login request. Image Removed Tap Approve. Image Removed
to authenticate with Duo. Please be aware of Cal Poly's Responsible Use Policy. Image Removed
You are now connected to Cal Poly's VPN.
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Once you are done with your session, tap the Disconnect button to disconnect or go to Settings > Status and switch to disconnect.go to the GlobalProtecft app screen and tap the circle and shield icon button to disconnect.
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Android
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title | click to view how to install on Android |
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Before setting up VPN, you must enroll your device(s) with with Multi-Factor Authentication (Duo). You will need to add a primary and secondary device. Go to the Google Play Store, and search for Global Protect. Tap the Install the Install button to download and launch the free app.
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Enter cpvpn.calpoly. edu edu as the portal address, then click the Connect the Connect button. GlobalProtect will begin retrieving your VPN configuration.
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Log in with your Cal Poly username (do not include @calpoly.edu) and password and authenticate using Duo Multi-Factor Authentication .
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You will be prompted to authenticate using Duo Multi-Factor Authentication. Click the Send Me a Push, Call Me, or Enter a Passcode button. If authenticating using your mobile device, tap Login request, then tap Approve.Image Removed
using Duo. Tap OK to confirm your VPN connection request.
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Please be aware of Cal Poly's Responsible Use Policy.
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You are now connected to Cal Poly's VPN.
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Once you are done with your session, tap the the Disconnect button button to disconnect.
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Student Mac Users: If you've upgraded to Big Sur, you may not be able to connect to GlobalProtect VPN. Visit Can't Connect to VPN After Upgrading to Big Sur to download a new GlobalProtect client. |
Linux
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title | click to view how to install on Linux... |
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Before setting up VPN, you must enroll your device(s) with Multi-Factor Authentication (Duo). You will need to add a primary and secondary device. Download and install the openconnect package for the operating system using one of the following methods. Using openconnect, download and install the binary package for the operating system. Use a package manager. Sample Commands OS/Distribution Family | Command |
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Debian/Ubuntu | | Fedora | dnf install openconnect | Red Hat/CentOS | yum install openconnect | SUSE | zypper install openconnect | Arch Linux | pacman -S openconnect | OpenBSD | pkg add openconnect | FreeBSD | pkg install openconnect |
Run openconnect --version If the version of openconnect < 8:00 and the gp option is not listed under Supported protocols, uninstall openconnect using the package manager, and build from source
To build from source, confirm the GNU development toolchain is installed and that you have (at least) the following tools installed: gcc, make, automake, tar. Download the latest source file from: https://www.infradead.org/openconnect/download.html Extract the source tarball with tar. X.YZ is the version number. Code Block |
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xzf openconnect-X.YZ.gz |
Run the following commands: Code Block |
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cd openconnect-X.YZ |
This step may require administrator/root privileges.
Connect to the VPN. This step may require administrator/root privileges. Use your Cal Poly username (do not include @calpoly.edu). Code Block |
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openconnect --protocol=gp cpvpn.calpoly.edu --user=<YOUR CAL POLY USERNAME> |
When prompted, enter your Cal Poly password. You are now connected to Cal Poly's VPN.
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To install a Graphical User Interface (GUI) for openconnect, see: |
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Uninstall the VPN Client
If you need to uninstall the VPN client from your computer, please visit the Paloalto GlobalProtect support site for uninstall instructions.
Version 6.0x
Version 5.2x
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04 2021Has the Big Sur issue been resolved? Do students still need to download this VPN client if they've upgraded to Big Sur due to Sophos issue? Remove info box? |
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