Learn how to deactivate your old mobile phone and activate your new phone.
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title | 2 - Set up my new iPhone |
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- Email the ITS Service Desk at mobile-phones@calpoly.edu to arrange a time to pick up your new iPhone.
- At your scheduled time, visit the Natatorium (No. 46) to pick up your new iPhone.
- Turn off your old iPhone.
- Call Verizon at 1-877-807-4646 from a separate line. Do not call from your old or new device.
- Unbox your new phone and follow the onscreen instructions to set up your iPhone.
- Activate using a strong cell signal.
- Activating your new phone will deactivate your old phone.
- Select eduroam as your WiFi network.
- After activation, make a test call to see that phone service is activated, then send call your phone from another phone to ensure it is activated. Send a test text message to someone else to verify iMessage is working.
- Set up Outlook (email and calendar) for iOS.
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Android
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