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Items to consider before installing the Global Protect VPN client on your computer:

• You must be enrolled in /wiki/spaces/CPKB/pages/1851850753 Multi-Factor Authentication (Duo) before setting up VPN.

• You will need administrative access or “elevated rights” to install VPN software on your device.

• The GlobalProtect VPN app uses your default browser for you to input your login information and to display messages related to connectivity. (Learn more about changing your default browser on Mac, or Windows)

• Department email accounts will not connect to the VPN. Connect using your personal Cal Poly account.

• If prompted to update to the newest version of GlobalProtect VPN client, please do so.
  

1. IMPORTANT: BEFORE setting up VPN, you must enroll your device(s) with Multi-Factor Authentication (Duo). You will need to add a primary and secondary device.

2. Go to cpvpn.calpoly.edu and log in with your Cal Poly username (do not include @calpoly.edu) and password. 

   

3. You will be prompted to authenticate with Duo. 

4. Click on the Download Mac 32/64 bit GlobalProtect agent link.

   

5. Once downloaded, double-click the file to launch the GlobalProtect.pkg installer.

6. Start the installation by clicking Continue.

   

7. Select your computer disk (generally labeled Macintosh HD), then click Continue.

   

8. Select BOTH GlobalProtect and GlobalProtect System extensions, then click Continue.

   

9. Next, click Install.

   

10. Here you should receive a prompt asking you to enter your password to allow this installation. Enter the password you use for your Mac, then click Install Software.

    

11. You should get a message indicating that The installation was successful. Then click Close.

    

12. From the top screen menu bar, Click the GlobalProtect icon, then click Get Started. 

    

13. Enter cpvpn.calpoly.edu as the portal address, then click Connect. 

    

    Info
    title macOS 10.13 and later users
    You may need to go to System Preferences > Security & Privacy > General. Next, click the lock icon, enter your password, then click the Unlock button. Lastly, click Allow.

14. Type your Cal Poly username (do not include @calpoly.edu) and password, then click the Login button. Do not press the ENTER key on your keyboard.

    

    NOTE: If GlobalProtect App security warnings pop up on-screen, always click Allow.
    

15. You are now connected to Cal Poly's VPN. The Connected status is displayed in the Mac Menu Bar.

    

16. Once you are done with your session, click the GlobalProtect icon, then click the ≡ menu icon, then select Disconnect.

    

    
    

1. IMPORTANT: BEFORE setting up VPN, you must enroll your device(s) with Multi-Factor Authentication (Duo).You will need to add a primary and secondary device.

2. Go to cpvpn.calpoly.edu and log in with your Cal Poly username (do not include @calpoly.edu) and password. 

   

3. You will be prompted to authenticate with Duo.

4. Click the Download Windows 64 bit or Windows 32 bit GlobalProtect agent link, depending on your operating system version.

   

5. Run the downloaded file. Then, after the GlobalProtect Setup Wizard opens, install it by clicking Next. 
   If asked "Do you want to allow this app to make changes to your device?" click Yes. 

6. If you do not see the GlobalProtect window, go to the system tray located in the bottom right section of the Windows taskbar, and click on the globe icon.

   

7. Click Get Started.

   

8. Enter cpvpn.calpoly.edu as the portal address, then click Connect. 

   

9. Type your Cal Poly username (do not include @calpoly.edu) and password, then click the Login button. Do not press the ENTER key on your keyboard.

   

10. You are now connected to Cal Poly's VPN. The Connected status is displayed in the system tray located in the bottom right section of the Windows taskbar. 

    

11. Once you are done with your session, click the GlobalProtect icon, then click the ≡ menu icon, then select Disconnect.