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titleClick to to view steps for reseting your known password...

If you know your current Cal Poly password and it has not expired:

  1. Log in to the My Cal Poly Portal.

  2. Go to the Personal Info tab > Cal Poly Password > click the Change Password button.

  3. Enter your old or temporary password - the password used to log into the My Cal Poly portal.

  4. Enter your new password, then retype the new password for verification. Click the Next button.

  5. Answer the three security questions. Click the Next button.

  6. Register your cell phone # for PolyAlert or check the Opt Out button, if you don't want to receive campus emergency notifications. Click the Next button.

  7. Check the boxes to agree to the Responsible Use Policy and the Confidentiality-Security Agreement. Click the Agree button.

    Agreement screen with checkboxes and Agree button highlighted in red.

  8. Click the Finish button.

Info

After you reset your password, don’t forget to update your old password anywhere it may be saved to prevent a temporary lock on your Cal Poly account, including:

  • All devices including desktops, laptops, and mobile devices (phones, tablets, etc.).

  • If you have a Cal Poly-owned Mac computer, learn how to re-sync Mac password.

  • Email programs

  • Wi-Fi settings

  • Password managers

  • Web browsers

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