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titleclick to view how to set up .➡️..

  1. Download and install the MiCollab App.
    Use the links below.
    Or use the link provided in the MiCollab installation Instructions sent to your email.

    1. Windows

    2. Mac
      Here is a sample screenshot of the emailed instructions

  2. Launch the MiCollab app and enter the Authentication Key.
    Provided in Step 2 of the MiCollab Installation Instructions email.
    If your authentication key has expired, see the MiCollab Self Deployment section of the Softphone (MiCollab) Troubleshooting guide to get a new activation link

  3. Enter your Cal Poly portal password.

  4. Click the Prompt text in the lower right, and toggle the switch to turn on your softphone. In the Call Using drop-down menu, select SoftPhone.

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