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Your voicemail box number is the last five digits of the desk phone extension (6-XXXX). Initially, your password is the same number as your phone line’s extension, 6-XXXX. If you receive voicemail email notifications, they come from voicemail@calpoly.edu.

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From my desk phone

  1. Press the “message waiting” button to access the voicemail system or dial 6-6245.
  2. Enter your mailbox password.

From an off-campus phone

  1. Dial 805-756-6245.
  2. Wait for the greeting.
  3. Enter #.
  4. Enter your desk phone extension (6-XXXX).
  5. Enter your mailbox password.
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From an on-campus phone,

not

mot my desk phone

  1. Dial 6-6245.
  2. When the system prompts you to enter your password, enter *, then #.
  3. Enter your desk phone extension (6-XXXX) and your mailbox password.
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By calling my desk phone

  1. Call your desk phone number.
  2. When you hear your recorded message, enter *, then #.
  3. Enter your mailbox password.
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For a department mailbox

  1. Dial 6-6245.
  2. When the system prompts you to enter your password, enter *, then #.
  3. Enter your department extension (6-XXXX) and your mailbox password.
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titleAccess my voicemail box
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If you know your password

  1. Access your voicemail box.
  2. From the main menu, enter 3.
  3. Enter 1 for Personal options.
  4. Enter 4 to change your password.

If you forgot your password

  • Call
the 
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titleReset my voicemail password
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Record my mailbox name

  1. Access your voicemail box.
  2. From the main menu, enter 3.
  3. Enter 1 for Personal options.
  4. Enter 5 to change your mailbox name.

Record my personal greeting

  1. Access your voicemail box.
  2. From the main menu, enter 3.
  3. Enter 1 for Personal options.
  4. Enter 3 to record your personal greeting.
  5. Enter 2 to designate it as your standard greeting.
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Record my secondary (out of office) greeting

  1. Access your voicemail box.
  2. From the main menu, enter 3.
  3. Enter 1 for Personal options.
  4. Enter 3 to record your personal greeting.
  5. Enter 3 to designate it as your out of office greeting.
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titleSet up my voicemail mailbox
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titleListen to messages and manage voicemail

1) Main menu

If you want to listen to...Enter
New messages1
Saved messages5
Deleted messages7

2) Listen to new messages menu

If you want to listen to...Enter

Voice messages

1

Email messages

3

Messages from outside callers

4

Messages from a specific mailbox

5

All messages

9

3) Listening options

If you want to...Enter

Pause

1
Increase playback speed*1 4

Decrease playback speed*

1 7

Forward

2

Backup five seconds

3

Delete

4
Save5
Review6
Skip to the next message7
Reply8
Skip ahead five seconds9
Listen to the message envelope0 0


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