What is multi-factor authentication (MFA)?
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Cal Poly student, faculty and staff are required to verify their identities with Duo when logging in to any web-based resource that requires a username and password, including My Cal Poly Portal, Canvas, and email and calendar, and more. If you have not already set up MFA, you will be prompted to do so next time you try to access any resources behind a Cal Poly login. MFA is not required for emeritus, club or department accounts.
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You can use a mobile phone, a tablet, a landline, or a token with Duo. The device you choose to authenticate with must first be set up through the My Cal Poly Portal. If at any point you need to change the device you use to authenticate with Duo, you must update your authorized device in the My Cal Poly Portal.
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Any member of the Cal Poly community can request and receive a token to use with Duo. Tokens generate an authentication code without an internet connection or cell signal. You can request a token online via Support Center. Tokens are sent by mail and may take up to five days to be delivered to you.
How does MFA make Cal Poly accounts more secure?
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