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Not Receiving Email for Class Distribution Lists

Problem

"I am not receiving email messages sent to class distribution lists even though I am enrolled in the class."

Possible Issues and Solutions

  1. You may not be included in the class email membership list.

    • Solution: Find out if you are a member of the class email list by using this site to verify: lists.calpoly.edu/sympa. If you find that you aren't a member of the anticipated list, inform your instructor to add you.

  2. Email forwarding to a third-party address is enabled in your Cal Poly Portal Email Delivery Address (EDA) settings, which is possibly causing messages to be flagged as junk/spam.

 

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