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Problem

"I need to upgrade the Windows operating system on my Cal Poly PC."

"I keep getting a pop-up window on my state-owned computer that says I must reactivate Windows. How do I download the license activation key?"

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To install Windows upgrades:

  1. From the Start Menu, click Settings.

    Widows icon  is highlighted. In the menu, Settings is highlightedImage RemovedWidows icon  is highlighted. In the menu, Settings is highlightedImage Added

  2. Click Update & Security.

    Update and Security is highlightedImage RemovedUpdate and Security is highlightedImage Added
  3. Click Check online for updates from Microsoft Update.

  4. If there are updates, once they are finished installing, click the Restart now button. Updates will disappear once installed unless a restart is needed.
    If you see a Pending restart message next to an update, you may need to run updates more than once.

    Windows Update. Restart now button is highlighted

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