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There are two ways to forward a Cal Poly email to a preferred or personal email. 

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Info

  • While it is possible to access your Cal Poly email using a third-party email service, there is no guarantee of delivery of your Cal Poly email to your off-campus account. The recommendation is to log in to your Cal Poly Office 365 Outlook account to access Cal Poly email.

  • Applicants/New Students: Your Cal Poly account is set to forward email to the email address you used to apply. Verify the email delivery address associated with your account by going to the My Cal Poly Portal > Personal Info > My Info > Email Address.

  • Not seeing your Cal Poly emails? Check your Spam folder or create a rule or filter to ensure Cal Poly emails make it into your preferred inbox. 
    If you're using Gmail, visit Create rules to filter your emails to learn how to restrict Cal Poly emails from hitting your Spam folder by entering @calpoly.edu in the From field and selecting Never send it to Spam.

When an EDA is removed and reverted to Outloook
Info
Note

IMPORTANT: If you choose to setup an EDA. Please keep in mind that if/when you remove the EDA and Cal Poly email is reverted to Microsoft 365/Outlook delivery, any emails that were sent to the your EDA will not populate, or “resend” to the Outlook inbox.

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Update your EDA to bypass Office Microsoft 365/Outlook and deliver your Cal Poly email directly to a preferred email. 

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Forward your Cal Poly email to a preferred email, leaving a copy of your Cal Poly emails in Outlook.

  1. Log in to the My Cal Poly Portal > My Apps > Email & Calendar.

  2. Click the gear icon, then type "forwardForwarding" in the search field to get to and select Forwarding settings.

  3. Check Enable forwarding to forward your Cal Poly emails to your off-campus accounttoggle button.

  4. Enter an email address.

  5. Check the option to Keep a copy of forwarded messages.
    A copy of the email will also be saved in your Cal Poly Office 365 Outlook account.

    Forwarding. 'Enabling forwarding' is checked. 'Keep a copy of forwarded messages' is checkedImage RemovedDialog box with Enable forwarding toggle button, Forward my email to text field, and Keep a copy of forwarded messages, all outlined in red.Image Added

  6. Click the Save button at the bottom of the window.

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