Problem
"I lost my hardware token. How do I authenticate?"
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- Call your local tech support or the ITS Service Desk to report your token as lost, stolen, or damaged.
- Request a Bypass Code to use when prompted for Multi-factor authentication.
- Replacement tokens cost $20. Verify your Campus Express Account balance.
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- Also, request a bypass code to use to authenticate.
- There is a $20 fee
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- for replacement tokens. The fee is charged through Campus Express Account.
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