For folks who are part of a Hunt Group, when returning calls you want to have the Hunt Group show as the extension returning the calls NOT your personal extension, that way callers don't call you back directly but call the Hunt Group to get assistance. | Info |
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NOTE: The Hunt Group will ALWAYS be the Caller ID unless you change it back |
Click on the button to the left of your name to bring up the Account Menu Click Settings. Click Manage Status, then choose the In the Office status and click on the caret to the right.  In the Show my public outgoing number section click on the down caret to bring up the list and choose your Hunt Group extension.  Click Done Click the X on the upper right of the Settings box to exit back to the Home screen.
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NOTE: On the bottom right next to your soft phone it will tell you if you have your outgoing number set to other than Default. |
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