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The transition from hard phones to softphones has many advantages, such as freedom from being tied to a single location and space. However, there are some differences in how they function. 

Info

See Softphone (MiCollab) Quickstart or Troubleshooting pages for more detailed support.

What Are Softphones?

Softphones are applications that run on your computer or cell phone that allow you to make and receive phone calls to your Cal Poly extension. 

What Are Some of the Main Differences?

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