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A MAC address is a hardware identification number that uniquely identifies each device on a network. MAC addresses are formatted with colons (XX:XX:XX:XX:XX:XX). Knowing a device's MAC address helps to connect to the CP-IoT WiFi network and troubleshoot wireless issues. Typically, the Mac address can be found in a device's network settings or in the documentation that came with the device. 

Expand
titleComputer, smartphone, or tablet

macOS

Hold down the Option key and from the menu bar click the Wi-Fi icon. Find your MAC address under Address.

Windows

Settings > Network and Internet > Ethernet or Wi-Fi (depending on your connection), click the connection, then scroll down to view (Hardware) Properties > Physical address (MAC).

Chromebook

Open Chrome and enter chrome://system in the address bar. Go to iconfig and click the Expand button. wlan0 > next to ether find your MAC address.

Linux

Open a terminal (Ctrl-Alt-T) > Type ifconfig -a and hit Enter > next to HWaddr or Ethernet find your MAC address.

iOS (iPhone, iPad, iTouch)

Settings > General > About > scroll down to Wi-Fi Address.

Android

Settings > Connections > Wi-Fi > More options > Advanced > MAC address.

Settings > About Device/About tablet > Status > Wi-Fi MAC address.

Settings > Wireless & networks/Network & Internet > Wi-Fi >  Wi-Fi MAC address.

PlayStation 3
Expand
titleGaming devices
Turn on the

PlayStation 4

without a disc in the tray.

  • Settings > System > System Information > MAC Address

    • PlayStation 4/5

    • Turn on the PlayStation 3 without a disc in the tray.

    • Settings > Network Settings > Connection Status List > MAC Address

    Nintendo Switch

    System Settings > Internet > System MAC Address on the right side.

    Nintendo 3DS

    System Settings > Internet Settings > Other Information > Confirm MAC Address

    Nintendo Wii U

    From the Wii U menu, select System Settings > Internet > View MAC address

    Nintendo Wii

    • From the main Wii Menu, select the Wii Options button (bottom left corner). Select Wii Settings.

    • Select the right arrow to move to the second page of system settings.

    • Internet > Console Information > MAC Address

    Xbox One

    Settings > Network > Advanced Settings > MAC Address

    Xbox 360(pre-NXE)

    Network Settings > Edit Settings > Additional Settings > Advanced Settings > MAC Address

    Xbox 360(NXE)

    System Settings > Network Settings > Configure Network > Additional Settings > Advanced Settings > MAC Address

    Xbox

    • Turn on the Xbox with no disc in the tray and unplug network cable.

    • Xbox Dashboard > Xbox Live > Connect Status > Settings > Network Settings > MAC Address

    Expand
    titleMedia devices

    Apple TV

    Settings > (General)  >About/Network > Wireless ID/Ethernet ID

    Roku

    In some cases, it is on a tag on the side or bottom of the device. Otherwise, Settings > Network > (About) > Wireless/Ethernet MAC address

    Amazon Fire Stick

    Only Fire Sticks with a remote will work. Settings > System > About > Network > MAC (Hardware) address

    ...