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"I lost my mobile device." or "My state-owned mobile phone was stolen."
Solution
Notify your department's Telephone Coordinator and the ITS Service Desk as soon as possible.
Remotely wipe the device (if possible).
Immediately change all saved passwords stored on the device (if unencrypted).
File a police report with the Cal Poly University Police Department in a timely manner.
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Your The department is responsible for covering replacement costs and options including an insurance claim (if optional coverage has already been added), equipment upgrade (if eligible), activating and requesting activation of a department spare phone (used device) , or requesting a temporary loaner from the ITS Service Deskfrom your department inventory. |
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