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titleStep 2 - Reactivate
  1. Reactivate multi-factor authentication by clicking the Reactivate Duo Mobile button. 

    Multifactor Authentication Pop-up My setting and Devices device option reactivate duo mobile
    Select the type of device you are adding. Click the Continue
  2.  button.
    Multifactor Authentication Pop-up check Mobile phone, continue buttonImage Removed
    Enter your phone number, then click the Continue button.
    Multifactor Authentication Pop-up Enter phone number, continue buttonImage Removed
    Select your phone type then click the Continue button.
    Multifactor Authentication Pop-up What type of device, check iPhoneImage RemovedVerify ownership of your mobile phone number by clicking the Call me button. Answer your phone and enter the 6-digit code you are given, then click the continue button.

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titleStep 3 - Install
  1. Install Duo Mobile on your phone.  

    Multifactor Authentication Pop-up Install duo mobile for ios

    On your mobile phone, launch the App Store app and search for Duo Mobile. Tap GetInstall to download the app, then Open.

    iOS AppStore Duo Mobile install


  2. Tap Allow to allow Duo Mobile to send you notifications.

    iOS allow duo mobile to send notifications

  3. On your computer, click the I have Duo Mobile installed button.

    Multifactor Authentication Pop-up Install duo mobile, I have Duo Mobile Installed

  4. On your mobile phone, at the top right of the screen, tap the + button to add an account.

    Duo Mobile app plus icon

  5. Click OK to allow access to the camera on your phone.

    Allow duo mobile to access camera

  6. On your computer, scan the barcode to activate Duo Mobile.

    Multifactor Authentication Pop-up Activate Duo scan barcode

  7. You are now activated. Your device is ready to approve Duo authentication requests. Click the Continue button to add a second device.

    Multifactor Authentication Pop-up Activate Duo mobile, activated, continue button

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