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Only department Telephone Coordinators can get access to the Telephone Requests portlet.
- Log in to the My Cal Poly Portal > My Apps > Technical Service Request.
- Select Service Request, then Request Information > General Issue, and Specific Issue > Other Telephone issue.
- In the Phone # and Billing Chartfield fields enter some text to bypass the field.
- In the Summary field, enter your request and in the Description field include the new Telephone Coordinator's name, username, and phone #.
- In the Assigned Team field, select ITS ENS Voice, then click the Save button to submit your request.
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For a new Telephone Coordinator to get access, the previous/current Telephone Coordinator should submit the request. |
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