ITS Home  |  Service Catalog  |  Knowledge Base  |  Support Center  |  Contact ITS Service Desk     

Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 34 Next »


Unclear Who to Ask for help?

Check Out this Decision Tree…

  • We Have Issues with the Included Templates
    on the Website…

    Reach out OptiSigns
  • Issues with the Hardware that Displays My Sign…

    Unplug the TV/Digital Display power cord, wait 10 seconds, and plug it back in.

    Unplug the Digital Sign Dongle power cord, wait 10 seconds, and plug it back in.

    Visit the Signage Player or TV manufacturer support sites…

Amazon Fire TV Stick

Apple TV

Google Chromecast

OptiSigns Hardware

Etc.

Contact OptiSigns Support

For issues with the digital signage software platform.

Contact Cal Poly ITS

ITS assists in the creation of your OptiSigns account and connecting digital signage hardware to Cal Poly’s WiFi.

  • No labels

Request Support  |  805-756-7000  |  Service Catalog

Site Map  |  Privacy Notice  |  Web Accessibility Statement  |  © 2024 California Polytechnic State University