Can't Connect to VPN After Upgrading to Big Sur

Problem

Student: "I can't access the Cal Poly VPN after upgrading my Mac operating system to Big Sur."

Solution

If you upgraded the macOS on your personal computer to Big Sur, to connect to VPN you will need to download a new GlobalProtect client.

  1. To access GlobalProtect VPN, you are required to confirm your identity with Duo.
  2. Download the Big Sur compatible GlobalProtect client.
  3. Configure the client. Use cpvpn.calpoly.edu.