Solano Campus IT Overview
Popular Solano Campus IT Services
In early December 2025, Cal Poly Solano campus faculty and staff were issued new Cal Poly accounts. Please continue to use your existing Solano account to log in to Solano servers and for Help Desk tickets. The new Cal Poly account can't be used to log in to those systems yet.
NOTE: To avoid login issues, please do not log in to both accounts on the same browser.
Visit the Switching Between CSUM and Cal Poly Accounts self-help article to learn more.
Caught in the SSO login loop?
Clearing your browser cookies (just the last 7 days) should resolve the issue.
How to reach us
Email helpdesk@csum.edu - your request will automatically be entered into the Help Desk ticketing system and you will receive confirmation via email.
Call 707-654-1048 - leaving a voicemail will automatically create a ticket into our Help Desk ticketing system.
Visit us in Navigator 202 - Monday-Friday 8:30 AM and 5:00 PM
