Need a Password to Access Your New Cal Poly Account?
Students
New Student Applicant?
Please visit Applicant First Time Account Activation.
Participating in Other Programs?
Please use the Self-Service Account Activation
If you are unable to activate your account, please call the ITS Service Desk at 805-756-7000, Monday-Friday, 8 am - 5 pm. Otherwise, submit a General Help request with your Cal Poly username and a good time to reach you.
Staff, Faculty, and Guests
If you are a new Cal Poly staff, faculty, or guest and have never logged in to your account, you will need a temporary password:
Call the ITS Service Desk at 805-756-7000 Monday-Friday, 8 am - 5 pm. If you are unable to call, please submit a General Help request with your Cal Poly username and a good time to reach you.
After logging in with your temporary password, don’t forget to reset your passphrase/password.
Related Articles
Request Support | 805-756-7000 | Service Catalog
Site Map | Privacy Notice | Web Accessibility Statement | © 2025 California Polytechnic State University