Can't Download Printable Course Info as a PDF

Faculty and instructors can download printable course info from the My Cal Poly Portal > Academics tab. This includes information about Enrolled Students, Enrolled & Wait Listed Students, Student Photos, etc. Sometimes specific browsers, like Chrome and Edge, have trouble downloading PDFs from this portlet.

Problem

"When I select File Format: PDF then click the download button from the Printable Course Info screen, the PDF doesn't download."

"When I try downloading the download.resource.uP file from the download bar I get a 'Download Failed Network Error' or a similar message."

Solution

To fix this issue, try one or more of the following solutions.

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