Authenticate with a Passcode

Authenticate using a passcode from the Duo Mobile app, a tokenor provided by calling the ITS Service Desk.

  1. Log in to the My Cal Poly portal.
  2. Go to the Personal Info tab > Personal Info portlet > Authorized Devices > Multi-factor Authentication > Edit.

  3. Under Device, select a mobile phone number. Click the Enter a Passcode button.

  4. Open the Duo Mobile app on your mobile device and tap on the drop-down arrow.
    If you are using a token, learn more at Authenticate with a Token.

  5. You will be presented with a six-digit code.

  6. Return to your computer and enter the code in the Passcode field. Click the Log In button.

  7. You have authenticated and your identity has been verified.