Set up Multi-Factor Authentication (Duo)

After completing enrollment, adding a second device is strongly recommended.

1. From the My Cal Poly portal or any other Cal Poly service that prompts you, click the Start setup button.
   
   
   
   
2. Select the type of device you would like to add. A mobile phone is recommended. Click the Continue button.
   
   
   
   
3. Enter your phone number, then click the Continue button.
   
   
   
   
4. Select your phone type, then click the Continue button.
   
   
   
   
5. Next, on your mobile phone, install the Duo Mobile app. After installing the app, return to your computer and click I have Duo Mobile.
   
   
   
   
6. On your mobile phone, at the top right of the screen, to add an account tap the + button. You may need to allow access to the camera on your phone.
   
   
   
   
7. On your computer, use your phone to scan the barcode to activate Duo Mobile.
   
   
   
   
8. You will see a green checkmark when Duo Mobile has been activated. Click the Continue button
   
   
   
   
9. Under When I log in: select your preferred authentication method. There are three options:
   
   
   
   
   1. Ask me to choose an authentication method
   2. Automatically send this device a Duo Push - Recommended: Sends a request to your mobile phone using the Duo Mobile app.
   3. Automatically call this device
      
      
10. Scroll down and click Continue to login. You should now see a message confirming your enrollment in Duo.
    
    
    
    
11. Next, go to Step 2 - Add a Secondary Device to add a backup device.

Add another device, like a landline or token, to ensure you have a backup method to authenticate with Duo.

1. Log in to the My Cal Poly portal.
   
2. Go to the Personal Info tab > Personal Info portlet > Authorized Devices > Multi-factor Authentication > Edit.
   
   
   
   
3. Authenticate with Duo.
   
   
4. Once authenticated, click on the Add another device link. 
   
   
   
   
5. Select the device you are adding, in this case, it's a Landline. Click the Continue button. 
   
   
   
   
6. Enter your phone number, then click the Continue button.
   
   
   
   
7. Your landline is now added to your Duo account.