Learn how to get a new or replacement PolyCard.
Your PolyCard is tied to your library account, giving you access to online resources like OneSearch which becomes available the morning after your card is printed.
New PolyCard
You have never had a PolyCard in the past.
- Verify the address where you'd like the card sent. Go to the My Cal Poly Portal > Personal Info tab > Personal Info > My Info portlet > Mailing Address.
- If the mailing address is correct, you don't have to do anything else.
- If the mailing address is not correct, you need to update it in the My Cal Poly Portal.
- Upload a photo of yourself via the CS Gold WebCard Center.
- Once your photo is approved, your card will be mailed to you within 5 - 7 business days.
Replacement PolyCard
You had a PolyCard in the past but no longer have one.
- Verify the address where you'd like the card sent. Go to the My Cal Poly Portal > Personal Info tab > Personal Info > My Info portlet > Mailing Address.
- If the mailing address is correct, you don't have to do anything else. Your PolyCard will be mailed within 5 - 7 business days of your request being approved.
- If the mailing address is not correct, you need to update it in the My Cal Poly Portal. Your PolyCard will be mailed within 5 - 7 business days of your request being approved.
- Fill out the PolyCard Replacement Request Form.
- If you want to change your picture, upload a photo of yourself via the CS Gold WebCard Center.
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