Unclear who to ask for help? Check out this Decision Tree…
My sign won’t connect to WiFi
Start with Cal Poly ITS
We have issues with the included templates on the website
Reach out OptiSigns
The mounting hardware that holds up the TV needs to be fixed
Start with Cal Poly Facilities
I can’t log In
Start with Cal Poly ITS
My sign won’t connect to WiFi
Start with Cal Poly ITS
I’m experiencing issues with the hardware that displays my sign
Start with the manufacturer of the device
Contact OptiSigns Support
For issues with the digital signage software platform.
Contact Cal Poly ITS
ITS assists in the creation of your OptiSigns account and connecting digital signage hardware to Cal Poly’s WiFi.