Problem
"I can't access a shared folder in OneDrive from a web browser."
Solution
Try one of the following options to view the shared folder.
- Go to OneDrive > Shared. Hover over the folder, click the radio button next to the folder, then click on the folder to open it.
- Go to OneDrive > Shared. Click on the folder to open it, then click either the My files or Our files folder. You may need to toggle between the two.
- Go to OneDrive. At the bottom left of your browser window, click Return to classic OneDrive. This option doesn't appear to work in Safari on Mac, so use Chrome or another browser.
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