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What is multi-factor authentication (MFA)?

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No. When you log in to Cal Poly resources and authenticate with Duo, then select “remember me,” you won’t be prompted to authenticate again until that time period is upfor 30 days. If you can't see the "remember me" checkbox, you may have to check your browser settings.

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You can use a mobile phone, a tablet, a landline, or a token with Duo. The device you choose to authenticate with must first be set up through the My Cal Poly Portal. If at any point you need to change the device you use to authenticate with Duo, you must update your authorized device in the My Cal Poly Portal.

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Any member of the Cal Poly community can request and receive a token to use with Duo. Tokens generate an authentication code without an internet connection or cell signal. You can request a token online via Support CenterTokens are sent by mail and may take up to five days to be delivered to you.

How does MFA make Cal Poly accounts more secure?

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