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Permission to act on behalf of another person via email is referred to as delegate access. The below articles reference delegate ("assistant") and the delegator ("manager"). 

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titleClick to view how to to open the account in the same browser window

If the assistant opens the manager’s mailbox as a shared folder, the assistant will see the manager’s Inbox and mail folders below their own account.

  1. From a browser, log in to the My Cal Poly Portal My Apps Email & Calendar.

  2. Right-click on the Folders link and select Add shared folder.

    Folder is right-clicked. In folder menu, 'Add shared folder' is highlighted

  3. Enter the manager’s username and click the Add button. The manager’s account will be displayed below the assistant's account.

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titleClick to view how to open the account in a separate browser window

If the manager’s mailbox is opened using the account option, the assistant will see the manager’s Inbox and mail folders in a separate browser window.

  1. From a browser, log in to the My Cal Poly Portal > My Apps Email & Calendar.

  2. In the top right corner, click on your profile picture and select Open another mailbox.

  3. Enter the manager’s username and click Open.

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titleClick to see the configuration steps to configure the From field

Configure the From field to send email from the manager. 

  1. From a browser, log in to the My Cal Poly Portal > My Apps Email & Calendar.

  2. Open a new message.

  3. Click on the From button and select Other email address…

  4. Enter the username of the manager in the From field.

  5. Complete the message and send the email.

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