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Cal Poly students, faculty and staff can download various free and discounted software titles, like Adobe Creative Cloud, on to their personal devices from Kivuto OnTheHub. Cal Poly employees should contact the ITS Service Desk before downloading software onto their Cal Poly computer to ensure the software is licensed for business use.

Quickstart

  1. Go to calpoly.onthehub.com.

  2. Select the software you want to download.

  3. Download and install your new software.

    Need more detailed instructions?


Need Support?

For Purchases/Billing: Contact Kivuto Support

https://e5.onthehub.com/WebStore/Support/ContactUs.aspx

  • Click "Contact Us".

  • Complete the Customer Support form to provide us with

    Email

    • support@kivuto.com

    • In the email, please provide details of your request.

    • Upon submitting the request, you will receive an auto-confirmation email containing a support ticket number. This is the preferred support method used by most of our customers. Most

    Info

    Most Kivuto Support requests are answered in less than 12 hours; all requests are answered within 2 business days at the most.

    Telephone

    Live customer support agents are available Monday to Friday 6am - 6pm Pacific; call waiting time varies by time of day.

    • USA/Canada (Toll Free): 1-877-851-7464

    • USA/Canada (Toll Free): 1-877-454-9871

    • USA/Canada (Toll): 1-613-454-8198

    Technical Assistance: Contact Cal Poly Service Desk


    Service Details

    Availability

    Kivuto OnThHub can be used to download software to personal devices only.

    Cost

    Software prices are as noted on Kivuto OnTheHub. Access to Kivuto OntheHub is made possible through Cal Poly funds, no additional charges. 


    More Info

    STEM-qualified

    All Cal Poly colleges are "STEM-qualified" for Azure Dev Tools for Teaching.


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