If you have a new Cal Poly account and have never logged in to your account, to get started you need a temporary password:
Call the ITS Service Desk Monday - Friday from 8 a.m. - 5 p.m. at 805-756-7000. If you are unable to call, for example, if you reside out of the United States, submit a General Help request with your Cal Poly username and a good time to reach you.
The ITS Service Desk will provide you with a temporary password that expires in three (3) days from the time it is issued.
Please follow the Change or reset known password instructions below to complete your password reset.
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