Service Name | Slack Channel | Tier 2 (Operations)/Lead SME & Manager | Tier 3 (Engineering) | Director |
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Printing | >> | Lead or SME: Zone Leads Manager: Zone Managers
| | Matt Weber | Peoplesoft | #svc-ps | Lead or SME: Brett Purcell Manager: Brett Purcell | | | New to Campus | >> | Lead or SME: Center for Teaching and Learning (CTLT) | >> | >> | PolyData Dashboards | #svc-polydata-dashboards-and-reporting | Lead or SME: Scott Cameron Manager: Brett Purcell | Manager: Melinda Rojo | Brian Spolarich | OneDrive/SharePoint | #svc-o365 | Lead or SME: Tim Ross Manager: Lynne Harrington | >> | Brian Spolarich | Desk Phone & Voicemail | #svc-voice-services | Lead or SME: Jason Holt Manager: Jarrod Plevel | Lead or SME: Jason Holt Manager: Jon Sehmer?? | Tim Schmidt | Email and Calendar (MS365) | #svc-o365 | Lead or SME: Tim Ross Manager: Lynne Harrington | Lead or SME: Michael Green Manager: Melinda Rojo | Brian Spolarich | Microsoft 365 | #svc-o365 | Lead or SME: Tim Ross Manager: Lynne Harrington | Lead or SME: Michael Green Manager: Melinda Rojo | Brian Spolarich | Teams 365 | #svc-o365 | Lead or SME: Tim Ross Manager: Lynne Harrington | Lead or SME: Jason Holt Manager: Melinda Rojo | Brian Spolarich |
Source: https://calpoly-its.atlassian.net/l/cp/26bH4rKZ |