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Problem

"I'm using an iPhone or Mac, and Duo isnDuo isn't loading properly. The Duo window is blank/white/gray."

"MFA locked me out of the Cal Poly portal."

Solution

We’ll let the experts explain this one.

Visit Duo's How do I resolve Duo Prompt display issues related to iOS or macOS content restrictions? page  page for more information. Under Resolution, follow the Disabling content restrictions instructions.

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Filter by label (Content by label)
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cqllabel in ( "duo" , "mfa" , "multi-factor-authentication" ) and space = "CPKB" and type = "page"

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