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idA and I SME Contacts

Software Subject Matter Expert/Service Owner Contacts

Service Name

Slack Channel

Tier 2 (Operations)/Lead SME & Manager

Tier 3 (Engineering)

Director

Adobe Creative Cloud

#svc-adobe

Lead or SME:
Tim Ross
Manager:
Lynne Harrington

>>

Brian Spolarich

Cloud Storage & Sharing (OneDrive)

#svc-o365

Lead or SME:
Tim Ross
Manager:
Lynne Harrington

>>

Brian Spolarich

Forms & eSignature (Adobe Sign)

#svc-adobe

Lead or SME:
Tim Ross
Manager:
Lynne Harrington

>>

Brian Spolarich

Microsoft Office Suite (Desktop)

#svc-o365

Lead or SME:
Tim Ross
Manager:
Lynne Harrington

>>

Brian Spolarich

Site License Management

???

Lead or SME:
Craig Schultz
Manager:
???

>>

Matt Weber

Software Downloads

#team-ips-platform-desktop

Lead or SME:
Kevin Williams
Manager:
Jarrod Plevel

Lead or SME:

Manager:
Eric Johnson

Tim Schmidt

Software Purchasing

???

Lead or SME:
Craig Schultz
Manager:
???

>>

Matt Weber

Source: https://calpoly-its.atlassian.net/l/cp/26bH4rKZ