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Classroom Icon with instructor pointing at a a chart and a row of people watching in the audienceImage Added

Child pages (Children Display)
Request Classroom SupportImage Added

Page Properties
hiddentrue
id

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C and IT SME Contacts

Classroom and Instructional Technology Subject Matter Expert/Service Owner

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Contacts

Service Name

Slack Channel

Tier 2 (Operations)/Lead SME & Manager

Tier 3 (Engineering)

Director

Classroom Technology

...

???

Lead or SME:
Ryan Jones

Manager:
Doug Roberts

Lead or SME:
Maneesh Kumar

Manager:
Doug Roberts

Matt Weber

Learning Management System (CANVAS)

...

#svc-lms, #lms_support_its-ctlt

Lead or SME:
David Bullaro

Manager:
Lynne Harrington

Lead or SME:
Michael Green

Manager:
Melinda Rojo

Brian Spolarich

Teaching, Learning, and Working Remotely

...

Lead or SME:

...

???

>>

>>

CTLT:

Web Conferencing (ZOOM)

#zoom-support

Lead or SME:
Zone Leads
Josh Ruiz

Manager:
Zone Managers

Lead or SME:
Ryan Jones / Maneesh Kumar

Manager:
Doug Roberts

Matt Weber

OneDrive/SharePoint

#svc-o365

Lead or SME:
Tim Ross

Manager:
Lynn Harrington

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Brian Spolarich

Computer Labs

Lead or SME:
Zone Leads

Manager:

...


Zone Managers

>>

Matt Weber?

My Cal Poly Portal

#team-application-operations, #team-app-eng-ops

Lead or SME:
Nadia Vargo

Manager:
Lynne Harrington (Interim)

Lead or SME:
Martin Smith

Manager:
Melinda Rojo

Brian Spolarich

Virtual Computer Labs (AppStream)

#team-ips-platform-desktop

Lead or SME:

Manager:

Lead or SME:

...

Tim Schmidt

>>

>>?

Source: https://calpoly-its.atlassian.net/l/cp/26bH4rKZ