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Please refer to the sections below when using your mobile phone for voice calls in Canada or Mexico.and checking voicemail internationally.

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Canada

Country Code 

From 

To 

Dial Network 

Instruction 

1 

Canada 

U.S. 

GSM 

Dial Plus (+) Sign then 1 then ten digit U.S. number 

1 

Canada 

Local 

GSM 

Dial Plus (+) Sign then Country Code then Local number with Area Code (if applicable) 

1 

Canada 

Customer Service GSM 

Dial Plus (+) Sign then 1 then 908-559-4899 

1 

Canada 

Other Countries GSM 

Dial Plus (+) Sign then Country Code then International Number 

1 

Canada 

Customer Service from a landline 

None 

Dial 844-556-1353 

NOTEChecking Voicemail in US and Canada:
Use the “U.S.” instructions above and call your mobile number. Press # to interrupt the greeting and enter your password when prompted. If you’re unable to retrieve it, turn off the world device and call your mobile number from another phone.

Info

NOTES

  • Your device may have assisted dialing functionality, allowing you to make calls directly from your contact list. If you receive error messages when making calls, try turning this option off and dialing manually. 

  • Dialing outside the U.S. requires a different dialing pattern. If the sequence requires a plus sign (+), hold down the zero (0) or the asterisk (*) until the plus sign appears on the display. If you have difficulty with the Plus Sign, try 0-0 (zero, zero) and then the international number. If the international local number starts with a zero, drop the zero.

...

To check your Voicemail, use the “U.S.” instructions above and call your mobile number. Press # to interrupt the greeting and enter your password when prompted. If you’re unable to retrieve it, turn off the world device and call your mobile number from another phone.

  


Mexico

Country Code 

From 

To 

Dial Network 

Instruction 

52 

Mexico 

U.S. GSM 

Dial Plus (+) Sign or 011 then 1 then ten digit U.S. number 

52 

Mexico 

Local GSM 

Dial Plus (+) Sign then Country Code then mobile number with Area Code (if applicable) 

52 

Mexico 

Other Countries 

GSM 

Dial Plus (+) Sign then Country Code then International Number 

52 

Mexico 

Customer Service GSM 

Dial Plus (+) Sign then 1 then 908-559-4899 

52 

Mexico 

Customer Service from a landline 

None 

Dial 001-8442528672 

...

Checking Voicemail in Mexico:

  • To check your Voicemail, use the “U.S.” instructions above and call your mobile number. Press # to interrupt the greeting and enter your password when prompted. If you’re unable to retrieve it, turn off the world device and call your mobile number from another phone.

  • Call +1-845-613-8700 and follow the prompts to confirm or enter your mobile number. If you have a data connection you can also use visual voicemail. 

Info

NOTES

  • Your device may have assisted dialing functionality

...

  • , allowing you to make calls directly from your contact list. If you receive error messages when making calls, try turning this option off and dialing manually. 

  • Dialing outside the U.S. requires a different dialing pattern. If the sequence requires a plus sign (+), hold down the zero (0) or the asterisk (*) until the plus sign appears on the display. 

    • If you have difficulty with the Plus Sign, try 0-0 (zero, zero) and then the international number. 

    • If the international local number starts with a zero, drop the zero.  


Israel

Country Code 

From 

To 

Instruction 

972

Israel

Customer Service from a landline

Dial 013 800-50050099 (Israel Barak Netvision) or 014 800-50050099 (Israel Bezeq) 

972

Israel

U.S.

Dial Plus Sign then 1 then 10 digit U.S. Number

972

Israel

Local

Dial Plus Sign then Country code then Local Number with Area Code (if applicable)

972

Israel

Other Countries

Dial Plus Sign then Country Code then international number

972

Israel

Customer Service

Dial Plus Sign then 1 then 908-559-4899

Checking Voicemail in Israel:

To check your Voicemail, use the “U.S.” instructions above and call your mobile number. Press # to interrupt the greeting and enter your password when prompted. If you’re unable to retrieve it, turn off the world device and call your mobile number from another phone.

Info

Checking Voicemail in Mexico: Call +1-845-613-8700 and follow the prompts to confirm or enter your mobile number. If you have a data connection you can also use visual voicemail. 

...

NOTES

  • Your device may have an assisted dialing functionality that allows you to make calls directly from your contact list. If you receive error messages when making calls, try turning this option off and dialing manually.

  • Dialing outside the U.S. requires a different dialing pattern. If the sequence requires a plus sign (+), hold down the zero (0) or the asterisk (*) until the plus sign appears on the display.

    • If you have difficulty with the Plus Sign, try 0-0 (zero, zero) and then the international number.

    • If the international local number starts with a zero, drop the zero.