Service Name | Slack Channel | Tier 2 (Operations)/Lead SME & Manager | Tier 3 (Engineering) | Director |
|---|
DNS Hosting | #team-ipsd-infrastructure | Lead or SME: Jon Clarke Manager: Doug Roberts | Lead or SME: ??? Manager: Jon Sehmer | Tim Schmidt | Eduroam Wifi | | Lead or SME: Aaron Abitia Manager: Doug Roberts | Lead or SME: Chad Eastep Manager: Jon Sehmer | Tim Schmidt | Firewalls | #team-ipsd-infrastructure | Lead or SME: ??? Manager: Doug Roberts | >> | Tim Schmidt | New Construction & Retrofit (Network Infrastructure) | #team-ipsd-infrastructure | Lead or SME: Ryan Jones Manager: Doug Roberts | Lead or SME: Ryan Jones Manager: Doug Roberts | Tim Schmidt | Routing & IPs | #team-ipsd-infrastructure | Lead or SME: Jon Clarke Manager: Doug Roberts | Lead or SME: Chad Eastep Manager: Jon Sehmer | Tim Schmidt | Telephone & Voicemail | #svc-voice-services | Lead or SME: Jason Holt Manager: Jarrod Plevel | Lead or SME: Jason Holt Manager: Jon Sehmer | Tim Schmidt | Virtual Private Network (VPN) | | Lead or SME: ??? Manager: Doug Roberts | Lead or SME: Chad Eastep Manager: Jon Sehmer | Tim Schmidt | Wired Network & Cabling | #team-ipsd-infrastructure | Lead or SME: Jon Clarke Manager: Doug Roberts | Lead or SME: Chat Eastep Manager: Jon Sehmer | Tim Schmidt |
Source: https://calpoly-its.atlassian.net/l/cp/26bH4rKZ | 