Problem
"I can't access a shared folder in OneDrive from a web browser (Office ."
Solution
Try one of the following options .
Visit Microsoft's
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Files and folders containing invalid characters (" * : < > ? / \ | and spaces) will not sync. Rename the file or folder for it to sync. |
Multiple users have report problems accessing shared folders in OneDrive using a web browser. We are still seeking to understand the issue, but have found several workarounds to use in the meantime.
1) Open OneDrive, click on the "Shared" folder, select the folder you wish to open by clicking the to view the shared folder.
Go to OneDrive > Shared. Hover over the folder, click the radio button next to the folder,
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then click on the folder to open it.
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Go to OneDrive > Shared. Click on the folder to open it, then click either the My files or Our files folder. You may need to toggle between the two.
Go to OneDrive. At the bottom left of your browser window, click Return to classic OneDrive. This option doesn't appear to work in Safari on Mac
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, so use Chrome or
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another browser.
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