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Problem
"My Duo account locked
It is 4 failed attempts, then it locks for 33 minutes.
but auto unlocks after that
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is locked." or "I received an error message that says..."
Your account has been locked out due to excessive authentication failures. Please contact your administrator.
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Problem
Solution
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| title | Step 1 - Enter a sentence to describe the overarching step. |
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| title | Step 2 - Enter a sentence to describe the overarching step. |
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| title | Step 3 - Enter a sentence to describe the overarching step. |
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| title | Step 4 - Enter a sentence to describe the overarching step. |
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| title | Step 5 - Enter a sentence to describe the overarching step. |
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Solution
After four failed Duo account login attempts, your account will lock. Your account will automatically unlock after 33 minutes. If you need immediate assistance, contact the ITS Service Desk.
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