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titleStep 1 - Authenticate
  1. Log in to the My Cal Poly portal.
  2. Go to the Personal Info tab > Personal Info portlet > Authorized Devices. Click on the 2-Step Verification Edit link.

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  3. Authenticate your account using the Call Me method on your office or mobile phone.

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  4. Once authenticated, you will be directed to My Settings & Devices. To the right of your mobile device, click the Device Options button.

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titleStep 2 - Reactivate
  1. Reactivate 2-step verification by clicking the Reactivate Duo Mobile button. 

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  2. Select the type of device you are adding. Click the Continue button.

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  3. Enter your phone number, then click the Continue button.

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  4. Select your phone type then click the Continue button.

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titleStep 3 - Install
  1. Install Duo Mobile on your phone.  

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    On your mobile phone, launch the App Store app and search for Duo Mobile. Tap GetInstall to download the app, then Open.

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  2. Tap Allow to allow Duo Mobile to send you notifications.

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  3. On your computer, click the I have Duo Mobile installed button.

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  4. On your mobile phone, at the top right of the screen, tap the + button to add an account.

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  5. Click OK to allow access to the camera on your phone.

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  6. On your computer, scan the barcode to activate Duo Mobile.

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  7. You are now activated! Your device is ready to approve Duo authentication requests. Click the Continue button to add a second device.

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