Permission to act on behalf of another person is referred to as delegate access. The below articles reference delegate ("assistant") and the delegator ("manager").
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title | Open the account in the same browser window |
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If the assistant opens the manager’s mailbox as a shared folder, the assistant will see the manager’s Inbox and mail folders below their own account. - Access the Outlook using your browser, log in to the My Cal Poly Portal > My Apps > Email & Calendar.
- Right-click on the Folders link and select Add shared folder.
- Enter the manager’s username and click the Add button. The manager’s account will be displayed below the assistant's account.
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title | Open the account in a separate browser window |
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If the manager’s mailbox is opened using the account option, the assistant will see the manager’s Inbox and mail folders in a separate browser window. - Access the Outlook using your browser, log in to the My Cal Poly Portal > My Apps > Email & Calendar.
- In the top right corner, click on your profile picture and select Open another mailbox.
- Enter the manager’s username and click Open.
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title | Configure the From field |
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Configure the From field to send email from the manager. - Access the Outlook using your browser, log in to the My Cal Poly Portal > My Apps > Email & Calendar.
- Open a new message.
- Click on the From button and select Other email address…
- Enter the username of the manager in the From field.
- Complete the message and send the email.
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title | Sending email and delegation differences |
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