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Permission to act on behalf of another person is referred to as delegate access. The below articles reference delegate ("assistant") and the delegator ("manager"). 

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titleOpen the account in the same browser window

If the assistant opens the manager’s mailbox as a shared folder, the assistant will see the manager’s Inbox and mail folders below their own account.

  1. Access the Outlook using your browser, log in to the My Cal Poly Portal > My Apps > Email & Calendar.
  2. Right-click on the Folders link and select Add shared folder.



  3. Enter the manager’s username and click the Add button. The manager’s account will be displayed below the assistant's account.

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titleOpen the account in a separate browser window

If the manager’s mailbox is opened using the account option, the assistant will see the manager’s Inbox and mail folders in a separate browser window.

  1. Access the Outlook using your browser, log in to the My Cal Poly Portal > My Apps > Email & Calendar.
  2. In the top right corner, click on your profile picture and select Open another mailbox.
  3. Enter the manager’s username and click Open.

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titleConfigure the From field

Configure the From field to send email from the manager. 

  1. Access the Outlook using your browser, log in to the My Cal Poly Portal > My Apps > Email & Calendar.
  2. Open a new message.
  3. Click on the From button and select Other email address…
  4. Enter the username of the manager in the From field.
  5. Complete the message and send the email.


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titleSending email and delegation differences




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