Service Name | Slack Channel | Tier 2 (Operations)/Lead SME & Manager | Tier 3 (Engineering) | Director |
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Cal Poly Directory | #team-application-operations | Lead or SME: Nadia Vargo Manager: Brett Purcell | >> | Kyle Gustafson | Computer Support & Consultation | #client-services-all | Lead or SME: Kevin Williams Manager: Jarrod Plevel | >> | Tim Schmidt | Authentication Applications (SSO/CAS/SHIB) | #team-application-operations | Lead or SME: Nadia Vargo Manager: Brett Purcell | Lead or SME: Melinda Rojo Manager: Melinda Rojo | Brian Spolarich |
Source: https://calpoly-its.atlassian.net/l/cp/26bH4rKZ |