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titleClick to review troubleshooting steps...

  1. Log into Adobe Sign using an account that has access to the Workflow used by the PowerForm generating the error

  2. Navigate through to edit the Workflow used by the Powerform generating the error

  3. Go to the Agreements Info section

  4. Confirm the following

    1. If there is a value entered for days to complete the agreement, that Completion deadline is checked; OR

    2. If there is NO value entered for days to complete the agreement, that Completion deadline is NOT checked

Cc Cannot be a Recipient

Expand
titleClick to review troubleshooting steps...

  1. Log into Adobe Sign using an account that has access to the Workflow used by the PowerForm generating the error

  2. Navigate to the Workflow used by the Powerform generating the error

  3. Go to the Agreements Info section

  4. Confirm no Cc is also in the Recipient section

Recipients Section has an Incompatible Authentication Setting [Workflow]

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