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Unclear Who to Ask for help?

Check Out this Decision Tree…

I Can't Log In…

Start with Cal Poly ITS

We Have Issues with the Included Templates
on the Website…

Reach out OptiSigns

Issues with the Hardware that Displays My Sign…

Unplug the TV/Digital Display power cord, wait 10 seconds, and plug it back in.

Unplug the Digital Sign Dongle power cord, wait 10 seconds, and plug it back in.

Visit the Signage Player or TV manufacturer support sites…

Amazon Fire TV Stick

Google Chromecast

OptiSigns Hardware

Etc.

My Sign Won’t Connect to WiFi…

Start with Cal Poly ITS

The Mounting Hardware that Holds Up
the TV Needs to be Fixed…

Start with Cal Poly Facilities

Contact OptiSigns Support

For issues with the digital signage software platform.

Contact Cal Poly ITS

ITS assists in the creation of your OptiSigns account and connecting digital signage hardware to Cal Poly’s WiFi.

Open an ITS Ticket Request Support

Manage space

Manage content

Integrations