Unclear Who to Ask for help?
Check Out this Decision Tree…
Issues with the Hardware that Displays My Sign
I Can’t
Log In -
Start with Cal Poly ITS
My Sign Won’t
Connect to WiFi - Start with Cal Poly ITS
We Have Issues with the Included Templates
on the Website - Reach out OptiSigns
The Mounting Hardware that Holds Up
the TV Needs to be Fixed - Start with Cal Poly Facilities
Contact OptiSigns Support
For issues with the digital signage software platform.
Contact Cal Poly ITS
ITS assists in the creation of your OptiSigns account and connecting digital signage hardware to Cal Poly’s WiFi.