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To edit an avalanche message a new audio file must be recorded first. This usually takes some time to do.

1. Go to httphttps://p-solidus1.adsolidus.calpoly.edu/scheduler and log in with your SOLIDUS credentials. 

2. On the menu, point at Avalanche message and click Voice Prompts.

3. Next to the message you want to edit, click on the pencil to edit.

4. Under Edit Voice Prompt, select the message you would like to make edit:

   • Outage - Email & Calendar

   • Outage - High Wait Times

   • Outage - Limited Network

   • Outage - Portal

   • Outage - Wi-Fi

5. Click the Choose File button, select your file, then click the Upload file button.  

6. Click the Update button to update with the new file.

To create a new avalanche message (upload a new audio file) a new audio file must be recorded first using the Record a Message instructions above.

1. Go to httphttps://p-solidus1.adsolidus.calpoly.edu/scheduler and log in with your SOLIDUS credentials. 

2. On the menu, point at Avalanche message and click Voice Prompts.

3. At the bottom left of the page, click Create a new voice prompt.

4. Type a name for the new message in Voice prompt name field.

5. Click the Choose File button, select your file, then click the Upload file button.  

6. Click the Create button to update with the new file.

 Activate a Message

1. Go to httphttps://p-solidus1.adsolidus.calpoly.edu/scheduler and log in with your SOLIDUS credentials. Use the same credentials as you would for logging into Desktop Manager. If you do not have credentials, contact Jason Holt or ITS Voice Services.

2. On the menu, click on Avalanche message. Next to Service Desk, click on the pencil to edit.

3. Under Edit Active Message, select the message you would like to make live

4. Click the Save button. Your message is now live.

 De-activate a Message

1. Go to httphttps://p-solidus1.adsolidus.calpoly.edu/scheduler and log in with your credentials. 

2. On the menu, click on Avalanche message.

3. Under Edit Active Avalanche Message, select (None). 

4. Click the Save button.