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Your Cal Poly username is the uniquethe unique identifier that associates your Cal Poly account with a broad range of campus services. Your Cal Poly email address is your Cal Poly username + @calpoly.edu, for example, jmustang@calpoly.edu. 

How are Cal Poly usernames assigned?

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Only in very rare cases might a user get a new username. Changing a username requires manual intervention and takes substantial time and effort to ensure that it is changed in all applicable campus systems.

ITS will only change a username if:

  • An individual's legal name is changed.

  • The assigned username represents a credible danger to the health or safety of the individual.

  • The username spells out a word considered inappropriate or offensive to the individual or the university.

Any other exceptions must be approved by ITS. Submit an Other Account Modification Request.

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