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Problem(s)
"I get an error message from Zoom that says 'This site can’t be reached' or a message that mentions a DNS or connection error."
"I received a 'You are unable to connect to Zoom. Please check your network connection and try again.' message."
Solution(s)
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If you enter your full email as prompted, Zoom may direct you to "calpoly.edu.zoom.us" instead of "http://calpoly.zoom.us ". To fix this issue, |
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click I know the company domain and enter "calpoly".  |
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This occurs most prominently with Macs connected to GlobalProtect VPN and Zoom. You can reconnect to Zoom by disconnecting and reconnecting to VPN. |
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