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Account Expiration
When you leave Cal Poly, you may still have access to some university resources for a limited period of time.
Role | How/When Accounts Expire | Action Required |
|---|---|---|
| Students | 6 months after graduation
~2 years (8 academic quarters) after graduation
| To maintain read-only access to your Cal Poly email account, you must set up an Email Delivery Address (EDA). This forwards your Cal Poly email to an off-campus |
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account up until your My Cal Poly Portal access expires. | |
| Faculty | Faculty accounts expire when they have not taught a class |
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Affiliate accounts must be renewed annually by the affiliate's sponsor. Visit the Renew an Affiliate Account page for more information. Allow five (5) working days for processing.
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Organizational - Club, Department, Unit, or Service Account
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for 4 academic quarters. | No action required. If you have eligibility concerns, contact Academic Personnel. | |
| Staff | Staff accounts expire immediately after their employment ends. | No action required. If you have eligibility concerns, contact Human Resources. |
| University Guests/Affiliates | Guest accounts expire after 1 year. | No action required. |
| Departments, Units, or Services | Shared accounts do not expire. | The account owner/administrator can request a password reset by calling the |
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Account extension
In special cases, an account extension may be necessary. For example, current students in the process of completing their senior project or thesis can request an account extension, as well as, students who just graduated if they are working for a Cal Poly department. An extension won't be granted if the user is not a student, is requesting an extension for work, or doing summer research. Affiliate accounts are valid for 1 year or earlier at the request of the sponsor. Affiliate accounts require annual renewal if necessary.
To request an account extension,
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- Request Type: Account Modification
- Request Sub-Type: Other Account Modification
- Description: Email extension request with details of why the extension is needed.
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* Student Office 365 accounts also expire if a student stops attending classes for 3 quarters and has not yet graduated.
Account Extension
If you'd like to extend or reactivate a Cal Poly account, submit an Account Extension Request. For guest accounts, approval is required from the sponsoring campus organization.
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